Retail Basics: Retail Selling Series
The Retail Basics: Retail Selling course focuses on the necessary skills, attitudes and knowledge to enable sales associates to demonstrate consistent, exceptional retail selling behaviours.
RCC Members receive a 30% discount of the cost of the course! Use promo code – RCC30
This course is offered as a self-directed, easy to use online tool that allows users to take the Retail Selling course at their own pace, any time of day.
Retail Basics: Retail Selling
The PEAK Retail Selling series provides employees with the necessary skills, attitudes and knowledge to demonstrate consistent, exceptional retail selling. The program is a self-directed, easy to use online tool that allows users to take the entire PEAK course at their own pace, any time of day.
Modules include:
Basic Selling Skills
Topics include: Selling Cycle, Moments of Truth, Expecting a Sale, the Approach, The Sales Process, The Close, Add-Ons & Cross Promotions and Maintaining the Relationship
Topics include: Understands Yourself, Understanding Your Customers, Communication Psychology- Buying Signals and Non-Verbal Communication
Topics include: Three Methods to Increase Sales, Knowing the Products, Selling the Features and Benefit, To Sell Is to Serve, Sales Opportunities, and “Closing the SALE” Method