PEAK Basics: Retail Selling Online Course
The PEAK Retail Selling course focuses on the necessary skills, attitudes and knowledge to enable sales associates to demonstrate consistent, exceptional retail selling behaviours.
This course is offered as a self-directed, easy to use online tool that allows users to take the Retail Selling course at their own pace, any time of day.RCC Members receive a 20% discount - Call 1-888-373-8245 ext 320 to receive your RCC discount code
PEAK Retail Basics: Retail Selling
The PEAK Retail Selling series provides employees with the necessary skills, attitudes and knowledge to demonstrate consistent, exceptional retail selling. The program is a self-directed, easy to use online tool that allows users to take the entire PEAK course at their own pace, any time of day.
Basic Selling Skills
Topics include: Selling Cycle, Moments of Truth, Expecting a Sale, the Approach, The Sales Process, The Close, Add-Ons & Cross Promotions and Maintaining the Relationship
Topics include: Understands Yourself, Understanding Your Customers, Communication Psychology- Buying Signals and Non-Verbal Communication
Topics include: Three Methods to Increase Sales, Knowing the Products, Selling the Features and Benefit, To Sell Is to Serve, Sales Opportunities, and “Closing the SALE” Method